Listening to complaining is making us stupid. No, really—neuroscience has discovered that being exposed to 30 minutes or more of negativity actually peels away neurons in the brain's hippocampus. But don’t company leaders need to know when something has gone wrong? Yes, but it turns out there is a difference between listening to griping and being alerted to something gone awry. Read about dealing with complaints without sacrificing brain cells.
skip to main |
skip to sidebar
Subscribe to:
Post Comments (Atom)
Topics
Search This Blog
“David Farrar was so wonderful to work with. We planned several seminars together and David always was approachable and pleasant. He has a rare ability to work successfully with all levels of management and employees. He is very well schooled in his areas of expertise. If I were planning to do a management seminar or workshop, David would definitely be at the top of my list of people to work with.”
–Julie Nekola, former IT Communications Specialist and IT Training Manager, Cargill
“Top qualities: personable, expert, creative.”
–Ron Leonhardt, Vice President, Global Human Resources at Smiths Medical
“What a pleasure it has been to know and work with David. Our first encounter was at the Twin Cities Chapter of ASTD when he presented on Emotional Intelligence. His presentation was very well received and rated one of the best. Since then, David joined the Marketing Committee for ASTD-TCC and ultimately stepped into the role of director. His enthusiasm, willingness to dive in and help as well as his creativity all have a positive impact. Most important is David’s ability to lead. He builds such strong relationships that everyone he works with wants to do an excellent job in support of his vision.”
–Bob Cummins , director of marketing , ASTD-TCC and director of learning and development at Land O Lakes
“I would like to recommend a speaker to you who I had the pleasure of hearing.... Bear in mind that I have sat through hundreds of speakers over the years, this guy was absolutely fantastic!”
–Carrie Rice, regulatory affairs administrator at HICKORYTECH
No comments:
Post a Comment